Fountain Gate Medical Centre – Privacy
We aim to provide you with a high standard of medical care, and welcome feedback to your doctor or our reception staff.
Privacy – The practice is committed to maintaining the privacy of your personal health information. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
Recall system – This practice runs a patient recall system whereby letter or SMS messages are sent to patients to remind them about the need to attend the practice for certain medical reasons. Please advise reception if you do not want to be part of this system.
Discrimination policy – Patients will not be refused access to an appointment on the basis of their sex, age, religion, ethnicity, sexual preference or medical condition.
